Frequently Asked Questions

Got a question about Wild Chews UK or our natural dog treats? We’ve answered some of the most common questions below. If you can’t find what you’re looking for, feel free to get in touch — we’re always happy to help.

What are natural dog chews?

Natural dog chews are treats made from wholesome, minimally processed ingredients — free from artificial additives, preservatives and colourings. At Wild Chews UK, we carefully select chews that are as close to nature as possible, so you can feel confident about what your dog is enjoying.

Are your chews suitable for all dogs?

Every dog is different, so it’s important to choose a chew that’s appropriate for your dog’s size, age, breed and chewing habits. We recommend always supervising your dog when they’re enjoying a chew and choosing a size that’s suitable for them. If your dog has any specific dietary requirements or health concerns, we recommend consulting your vet before introducing new treats.

How do I choose the right chew for my dog?

Choosing the right chew depends on a few things — your dog’s size, how enthusiastic a chewer they are, and what they enjoy. As a general guide, larger and more powerful chewers will benefit from harder, longer-lasting chews, while smaller or gentler dogs may prefer softer options. If you’re unsure, feel free to contact us and we’ll be happy to point you in the right direction.

How long will my order take to arrive?

We aim to process and dispatch orders promptly. Delivery times vary depending on your location within the UK. Once your order has been dispatched, you’ll receive an update so you know when to expect your delivery. For more details, visit our Shipping Information page.

Do you offer returns?

Yes — your satisfaction matters to us. If you’re not happy with your order for any reason, please get in touch and we’ll do our best to help. Items must be unused and in their original condition to be eligible for a return. For full details, please visit our Returns Policy page.

How can I contact Wild Chews UK?

We’d love to hear from you. You can reach our friendly team via our Contact page and we’ll get back to you as soon as possible. Whether you have a question about a product, your order, or anything else — we’re here to help.